1. Observe and protect
Note the symptoms, limit further damage if it's safe, and pull together any history on the area.
2. Evaluate the house and site
A durable fence scope accounts for survey boundaries, utility locating, easements, grade changes, post depth, drainage, gate loads, material movement, and any neighborhood rules.
3. Define a written scope
Get preparation, protection, materials, access, permits, testing, cleanup, and change-order terms in writing.
4. Compare providers
Weigh the reasoning behind each Concord proposal — not just its bottom line.
5. Inspect closeout
Confirm testing, cleanup, paperwork, warranty terms, and any maintenance left to you.